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Nasty I haven't got round to playing this game. Install #1: Install got to the 4th CD and gave me a 'fatal error' which meant I had no option but to start the install process again from CD1. Install #2: Install got the end of CD3 and it choked my CD drive; when it asked for the next CD the drive wouldn't open. Reboot... Install #3: Got through the CD's, logged in to Steam (I have an old account from 18 months back when Valve released this control freak with CS 1.6). Unfortunately the login stalled and crashed everything and I was forced to reboot again. I then tried to run HL2 using the provided shortcut and I got a dead response. I looked in Task Manager to find Steam running surreptitiously in the background with a 13MB footprint. I then open TCP/IP view to find an established connection running. So there you have it, this customer has got 2 hours of frustration and a pig on his HDD for his money.